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Shipping Information

Goods are shipped on a next day or 3 day service to the UK mainland. Cut off time for next day delivery is 1.00PM. We may be able to get it to you next day after this time - please call us, we're here to help! Please note that next day delivery is not available to all locations.

Please note a next day service is next working day, and does not include either Bank Holidays or Weekends.


ZONE 1 & 2 – UK Mainland

Weight

3 Days

Next Day

up to 1 KG

5.60

6.30

up to 2 KG

5.90

7.20

up to 5 KG

6.50

7.90

up to 20 KG

8.50

9.50

up to 30 KG

9.80

14.50

up to 45 KG

12.50

15.60

up to 60 KG

15.50

19.50

up to 80 KG

22.00

28.00

up to 100 KG

33.00

37.50

up to 1000 KG

53.00

60.00

up to 5000 KG

60.00

70.00


Next Day By Noon add £3.00 to next day price – ZONE 1 ONLY (under 80kg)

  • ZONE 3 UK (Ireland & Offshore) – Add £9.00 – No Hazardous Goods
  • ZONE 4 (Channel Islands) – Add £35.00 – No Hazardous Goods
  • Isle of Wight – No Hazardous Goods
  • Scottish Offshore Islands – Add £16.50 – No Hazardous Goods – No Next Day
  • Rep of Ireland – No Hazardous Goods - Contact us for rates

To obtain the best possible prices and service we use 2 couriers - Couriers are assigned to orders based on weight/size/delivery location/hazardous nature etc.

Although our couriers fulfil next day deliveries 99.9% of the time, customers should please note that in certain circumstances (ie adverse weather conditions/ christmas backlog etc) this may not always be guaranteed. If your delivery is of a critical nature, please contact us for advice.

Our couriers will deliver between 7am and 6pm (In extremely busy periods deliveries may be attempted even later)

If your delivery is important (ie. involving other contractors /workmen) please order in plenty time allowing for any delay that could cost you money.We cannot be held responsible for costs incurred. Late deliveries due to courier error rarely happen, but unfortunately can occur. 

If you are unable to wait in for goods please call us or leave a note in the order comments section and we will arrange an alternative delivery address. Please note that due to the high value and hazardous nature of the goods, the majority of packages must be signed for. This is the policy of our couriers. Re-delivery after a failed delivery attempt may incur a charge to the customer.

If a delivery is attempted a card will be left with collection instructions, and must be collected within 1 week. 

Sometimes a 3 day delivery will get to you sooner, dependent on courier’s route. 

PLEASE NOTE: Due to shipping restrictions of hazardous goods, large amounts of resin etc may be decanted into 5L containers or delivered on a pallet. Please get in touch if you need clarification on your particular order. This applies to mainland UK only - Hazardous items such as resins cannot be delivered over water.

Royal Mail delivery is not offered by our website - Orders for lightweight non-hazardous items can be placed with our sales team on 0191 4975134.
 

Stock & Picking

All goods are from fresh stock which have a shelf life of 6 months from the manufacturing date; We guarantee them for 3 months after dispatch, but as long as they are kept in a cool dark place they will in practice last a lot longer. All goods remain the property of East Coast Fibreglass Supplies Ltd until payment has been made in full.

We assume no liability whatsoever in respect of application, processing or use made of information or products accessed via this website, or any consequence thereof. Users should always satisfy themselves as to the suitability and safety of products used.

Please check your order on receipt, and inform us of any shortages/mispicks within 7 days.

If a picking error occurs we will rectify and dispatch next day.
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